Privacy Policy – Ziyah Official

Last Updated: January 01, 2026

This Privacy Policy explains how Ziyah Official (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from https://ziyahofficial.com (the “Site”) or otherwise interact with us (collectively, the “Services”).

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please refrain from using our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised “Last Updated” date.

How We Collect and Use Personal Information

We collect personal information to provide, operate, and improve our Services, communicate with customers, process orders, comply with legal obligations, and protect our business and customers.

Personal Information We Collect

Information You Provide Directly

When you interact with our Site, we may collect:

Name, phone number, email address, and delivery address
Order and payment confirmation details
Account information (if you create an account)
Customer support communications

You may choose not to provide certain information, but this may limit access to some features.

Information Collected Automatically

We may automatically collect certain information about your usage of our Site, including:

IP address and device information
Browser type and network data
Pages viewed and interaction behavior

This data is collected through cookies and similar tracking technologies.

Information from Third Parties

We may receive information from trusted third parties, including:

Shopify, which powers our online store
Payment processors handling secure transactions
Delivery and fulfillment partners
Marketing and analytics service providers

All third-party information is handled in accordance with this Privacy Policy.

How We Use Your Information

We use your personal information to:

Process and fulfill orders
Manage payments, shipping, returns, and exchanges
Communicate order updates and customer support
Improve our Site and Services
Prevent fraud and enhance security
Send promotional or marketing messages (you may opt out at any time)

Cookies

Our Site uses cookies to improve functionality, remember preferences, and analyze website traffic. You can control cookie settings through your browser; however, disabling cookies may affect Site performance.

Learn more about Shopify cookies here: https://www.shopify.com/legal/cookies

Sharing of Personal Information

We may share your information with:

Service providers (payment processors, delivery partners, analytics tools)
Marketing partners (for advertising purposes)
Legal authorities when required by law
Business partners in case of a merger or business transfer

We do not sell sensitive personal information without your consent.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their policies separately.

Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If such data is discovered, it will be deleted promptly upon request.

Data Security & Retention

We take reasonable measures to protect your information; however, no system is completely secure. Personal information is retained only as long as necessary to fulfill legal, operational, or business purposes.

Your Rights

Depending on your location, you may have the right to:

Access your personal information
Request corrections or deletion
Withdraw consent for marketing communications
Request data portability

To exercise your rights, contact us using the details below.

Complaints

If you have concerns about how your data is handled, please contact us first. You may also have the right to lodge a complaint with your local data protection authority.

International Users

Your information may be processed outside your country through Shopify and third-party service providers. We ensure appropriate safeguards are in place to protect your data.